Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Client") and AI Lab Experts ("Company," "we," "us," or "our") governing your access to and use of the website ailabexperts.com (the "Site") and any related services, including AI consulting, strategy, implementation, and training services (collectively, the "Services").

BY ACCESSING OR USING OUR SITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR SITE OR SERVICES.

If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms, in which case the terms "you" or "your" shall refer to such entity.

2. Modifications to Terms

We reserve the right to modify these Terms at any time, in our sole discretion. If we make material changes, we will notify you by updating the "Last Updated" date at the top of these Terms and, where appropriate, provide additional notice (such as adding a statement to our homepage or sending you an email notification).

Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms. If you do not agree to any of the changes, you must stop using the Site and Services.

3. Description of Services

AI Lab Experts provides professional AI consulting services, including but not limited to:

• AI Strategy & Roadmap: Strategic planning and AI implementation roadmaps tailored to your business objectives
• Custom AI Solutions: Development of bespoke AI models, algorithms, and applications
• AI Implementation & Integration: Deployment and integration of AI systems into existing business infrastructure
• AI Training & Enablement: Training programs for executives, business users, and technical teams
• AI Readiness Assessment: Evaluation of organizational AI readiness and capability gaps

The specific scope, deliverables, timelines, and fees for any engagement will be defined in a separate Statement of Work ("SOW") or service agreement between you and AI Lab Experts.

4. Eligibility

You must be at least 18 years of age to use our Site and Services. By using our Site or Services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into a binding agreement
• You are not barred from using the Services under any applicable law
• If acting on behalf of an entity, you have the authority to bind that entity to these Terms
• All information you provide is accurate and complete

5. User Responsibilities

5.1 Acceptable Use

You agree to use our Site and Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Site or Services in any way that violates any applicable federal, state, local, or international law or regulation
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
• Attempt to gain unauthorized access to any part of the Site, other accounts, or computer systems
• Use any robot, spider, scraper, or other automated means to access the Site
• Introduce viruses, trojans, worms, or other malicious code
• Impersonate or attempt to impersonate the Company, a Company employee, or any other person
• Use the Site or Services for any commercial purpose not expressly permitted by us
• Circumvent, disable, or otherwise interfere with security-related features of the Site

5.2 Client Obligations

If you engage our Services, you agree to:

• Provide accurate, complete, and timely information as reasonably requested
• Designate appropriate personnel to participate in and support the engagement
• Grant reasonable access to systems, data, and resources as needed
• Review and provide feedback on deliverables in a timely manner
• Pay all fees as set forth in the applicable SOW or agreement
• Comply with all applicable laws and regulations related to the Services

6. Intellectual Property Rights

6.1 Company IP

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, graphics, video, audio, and the design, selection, and arrangement thereof) are owned by AI Lab Experts, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6.2 Pre-Existing Materials

AI Lab Experts retains all rights, title, and interest in and to any pre-existing materials, methodologies, frameworks, tools, libraries, algorithms, and know-how ("Pre-Existing Materials") used or incorporated in the provision of Services.

6.3 Work Product

Ownership of work product created specifically for you will be governed by the terms of your SOW or service agreement. Unless otherwise agreed in writing:

• Custom deliverables created specifically for you will be assigned to you upon full payment
• AI Lab Experts retains the right to use general knowledge, skills, and experience gained during the engagement
• AI Lab Experts may create and own similar materials for other clients

6.4 Client Materials

You retain all rights to any materials, data, or content you provide to us ("Client Materials"). You grant AI Lab Experts a non-exclusive, royalty-free license to use Client Materials solely for the purpose of providing the Services.

7. Confidentiality

Each party agrees to maintain the confidentiality of any confidential or proprietary information disclosed by the other party ("Confidential Information") and to use such information only for purposes related to the Services.

Confidential Information does not include information that:

• Is or becomes publicly available without breach of this agreement
• Was known to the receiving party prior to disclosure
• Is independently developed by the receiving party
• Is disclosed with the prior written consent of the disclosing party
• Is required to be disclosed by law or legal process

The confidentiality obligations shall survive termination of these Terms or any engagement for a period of three (3) years.

8. Fees and Payment

8.1 Pricing

Fees for our Services are set forth in the applicable SOW or service agreement. All fees are quoted in U.S. dollars unless otherwise specified. Pricing information on our Site is for informational purposes and subject to change.

8.2 Payment Terms

Unless otherwise specified in your SOW or agreement:

• Invoices are due within thirty (30) days of the invoice date
• We may require advance payment or deposits for certain engagements
• Late payments may be subject to interest at 1.5% per month or the maximum rate permitted by law
• You are responsible for all taxes, duties, and similar charges

8.3 Expenses

Reasonable travel and out-of-pocket expenses incurred in connection with the Services may be billed separately as specified in the applicable SOW.

9. Warranties and Disclaimers

9.1 Company Warranties

AI Lab Experts warrants that:

• Services will be performed in a professional and workmanlike manner
• Personnel providing Services have the appropriate skills and qualifications
• We will comply with all applicable laws in providing the Services

9.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT
• WARRANTIES THAT THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS OR ACHIEVE PARTICULAR RESULTS

9.3 AI Technology Disclaimer

You acknowledge that AI technologies are inherently probabilistic and may produce unexpected results. We do not guarantee any specific outcomes, performance metrics, or business results from AI implementations. The success of AI initiatives depends on many factors, including data quality, organizational readiness, and market conditions.

10. Limitation of Liability

10.1 Exclusion of Certain Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AI LAB EXPERTS, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business
• Loss of data or data breaches
• Loss of goodwill or reputation
• Cost of procurement of substitute goods or services
• Business interruption

This limitation applies regardless of the legal theory upon which such damages are claimed, whether foreseeable or not, and even if we have been advised of the possibility of such damages.

10.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO US DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE THOUSAND U.S. DOLLARS ($1,000).

10.3 Essential Purpose

THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF YOUR REMEDIES UNDER THESE TERMS FAIL OF THEIR ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to indemnify, defend, and hold harmless AI Lab Experts, its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Site or Services
• Your violation of any rights of a third party
• Your violation of any applicable law or regulation
• Any content or data you provide to us
• Your negligence, willful misconduct, or fraud

12. Termination

12.1 Termination by Company

We may terminate or suspend your access to the Site or Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

12.2 Termination of Services

Termination of specific service engagements will be governed by the applicable SOW or service agreement. Unless otherwise specified:

• Either party may terminate an engagement for convenience with thirty (30) days' written notice
• Either party may terminate immediately for material breach if the breach is not cured within fifteen (15) days of notice
• Upon termination, you shall pay for all Services rendered through the termination date

12.3 Effect of Termination

Upon termination, your right to use the Site and Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Dispute Resolution

13.1 Informal Resolution

Before filing a claim against AI Lab Experts, you agree to try to resolve the dispute informally by contacting us at contact@ailabexperts.com. We will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within thirty (30) days of submission, you or AI Lab Experts may bring a formal proceeding.

13.2 Binding Arbitration

Any dispute arising out of or relating to these Terms or the Services that is not resolved through informal dispute resolution shall be finally resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association ("AAA").

• The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties
• The arbitration shall be held in New York, New York, or another mutually agreed location
• The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction
• Each party shall bear its own costs and attorneys' fees unless the arbitrator determines otherwise

13.3 Class Action Waiver

YOU AND AI LAB EXPERTS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

13.4 Exceptions

Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction for intellectual property infringement or other urgent matters.

14. Governing Law

These Terms and any dispute or claim arising out of or related to these Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with any applicable SOW or service agreement, constitute the entire agreement between you and AI Lab Experts regarding the subject matter hereof and supersede all prior or contemporaneous communications, whether oral or written.

15.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15.3 Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to acts of God, natural disasters, war, terrorism, riots, pandemics, government actions, or failures of third-party telecommunications or power supply.

15.6 Independent Contractors

The relationship between you and AI Lab Experts is that of independent contractors. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship.